Terms & Conditions

1. Membership Agreement: By signing this agreement, the member ("you") is entering into a binding contract with Fortitude Training Co. Membership grants you access to the facility and equipment under the terms of your specific plan. Membership is non-transferable.

2. Membership Terms & Commitment

  • Month-to-Month: As an Unlimited member, your membership runs on a recurring monthly basis with no long-term lock-in contract beyond the standard notice period (please see section 3. cancellation for further details).

  • Fit in 42 Program: This is a fixed-term, 6-week membership. The full program fee is paid as a single non-refundable lump sum before the start date. This membership expires automatically at the end of the 6 weeks. To continue training at Fortitude Training Co. after the program ends, a new membership agreement for an "Unlimited" plan must be executed. The Fit in 42 Program can only be completed once in any rolling 12-month period.

3. Cancellation Policy (30-Day Notice): To cancel your membership, you must provide written notice via Email (hello@fortitudetrainingco.uk).

  • Notice Period: A 30-day notice period is required for all cancellations.

  • Pro-Rata Payments: Any payments scheduled within this 30-day window will be pro-rated to reflect the exact date the membership ends. You will retain full access to the gym until the final day of your notice period.

  • Please note: Fixed-term programs (such as Fit in 42) paid as a lump sum are non-refundable. The 30-day notice period applies specifically to recurring Month-to-Month memberships.

4. Payments & Billing

  • All memberships are paid via automated Direct Debit on the 1st of the month.

  • New memberships joining mid-month will be subject to a pro-rated initial payment to align with the standard 1st-of-the-month billing cycle.

  • Failed Billing: If a payment fails, you shall be notified of the failed payment via email.

  • Fortitude Training Co. reserves the right to suspend gym access if an account remains in arrears for more than 7 days.

5. Membership Pauses: Pauses are granted at management discretion 

  • Minimum pause length is 1 month, maximum of  3 months

  • Memberships will be automatically restarted after the pause period

  • Pause applications must be submitted in writing

  • The 30-day cancellation notice cannot be served while a membership is on pause

6. Access & Facility Use

  • Coached Sessions: Access to Fortitude Training Co. is primarily provided through scheduled coached classes. Members must arrive on time; for safety reasons, late arrivals (more than 5 minutes) may be denied entry to the session.

  • Open Gym: Access to "Open Gym" sessions is available on a pre-booking basis only via Team-Up. You may only use the facility during these times if you have a confirmed booking. 

  • Manned Facility: Fortitude Training Co. is a fully manned facility. Access is only permitted when a staff member or coach is on-site. Unauthorised entry outside of staffed hours is strictly prohibited and will result in immediate termination of membership.

7. Price Changes Fortitude Training Co. reserves the right to increase membership rates. You will be provided with at least 60 days' written notice before any price adjustment takes effect.

8. Health & Safety

  • Coach Instructions: For your safety and the safety of others, you must follow all instructions provided by the coach during sessions.

  • Equipment Use: Members are required to use equipment only as demonstrated by the coaching staff.

  • Environment: Please keep the training area clear of personal belongings (bags, coats, etc.). Fortitude Training Co. is not responsible for lost or stolen items.

  • Reporting: Any injury sustained during a session, or any identified equipment faults, must be reported to the coach on duty immediately.

  • Proper attire and clean footwear are required at all times.

  • The member confirms they are physically fit and able to exercise without any health problems that could hinder or adversely affect them.

  • The gym is not liable for injuries unless due to gross negligence or intentional acts.

9. Guarantees While we guarantee a safe, clean, and professional environment, Fortitude Training Co. does not guarantee specific physical results. Progress is dependent on individual effort, nutrition, and consistency.

10. Acceptance of Terms By clicking "Accept" or signing this document, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety.